Terms of Service

By accessing or using the AeroJet website at https://aerojet.vercel.app (the "Platform"), creating an account, or completing a flight booking, you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and AeroJet ("we," "us," or "our"). If you are using the Platform on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

You must be at least 18 years of age to make bookings through the Platform. Bookings for minors must be made by a parent or legal guardian.

AeroJet acts solely as an intermediary booking agent between you and the operating airline. When you book a flight through AeroJet:

• Your contract of carriage is directly between you and the operating airline, governed by that airline's conditions of carriage — not these Terms.
• AeroJet is not a party to the carriage contract and bears no liability for the airline's performance of its flight services.
• AeroJet's obligations are limited to accurately transmitting your booking information to the airline and issuing you a booking confirmation.
• Flight fares, baggage rules, seat policies, and in-flight services are entirely determined by the airline and are subject to change without notice.

3.1 Booking Confirmation

A booking is confirmed only when you receive a booking confirmation email from AeroJet containing a valid Passenger Name Record (PNR) or e-ticket number. Displaying a price on our search results does not constitute a confirmed booking.

3.2 Accuracy of Information

You are solely responsible for ensuring that all passenger details you provide — including full legal name (as it appears on your passport or government ID), date of birth, nationality, passport number, and contact information — are accurate and match your travel documents. AeroJet is not liable for denied boarding, visa issues, or penalties arising from incorrect passenger information.

3.3 Name Changes

Most airline tickets are non-transferable. Name changes after ticket issuance are subject to the operating airline's policies and may incur fees or be entirely prohibited. AeroJet cannot guarantee that name corrections will be accepted.

3.4 Travel Documents

It is your responsibility to hold valid travel documents (passport, visa, health certificates) for all countries in your itinerary including transit countries. AeroJet is not liable for any costs arising from failure to obtain the required documentation.

4.1 Fare Accuracy

Flight fares displayed on AeroJet are sourced in real-time from airlines and GDS providers. While we strive for accuracy, fares are subject to change until your booking is fully confirmed and ticketed. In the event of a pricing error, we reserve the right to cancel the booking and issue a full refund.

4.2 Fare Components

The total fare displayed at checkout includes the base fare and all mandatory taxes and fees. Optional add-ons (e.g., seat selection, extra baggage, travel insurance) will be clearly itemised before payment.

4.3 Currency

Prices may be displayed in your local currency for convenience. The final charge will be made in the currency confirmed at checkout. Currency conversion rates are indicative and your card issuer may apply additional exchange fees.

5.1 Cancellations Initiated by You

• Refund eligibility is determined by the fare rules of your ticket at the time of booking.
• Non-refundable tickets will not receive a cash refund upon voluntary cancellation.
• Cancellation fees may apply as per the airline's fare rules, in addition to any AeroJet service fees.
• Refunds, where applicable, will be processed to the original payment method within the airline's stated timeframe (typically 7–20 business days).

5.2 Cancellations by the Airline

• If an airline cancels your flight, you are entitled to remedies under applicable aviation law (EU 261/2004, US DOT regulations, etc.).
• Compensation and rebooking obligations rest entirely with the operating airline.
• AeroJet will assist in communicating your request to the airline but cannot guarantee outcomes beyond the airline's own obligations.

5.3 Flight Changes

Requests to change flight dates, times, or routes are subject to the airline's fare rules and seat availability. Change fees and any applicable fare difference will be charged. AeroJet may apply a service fee for processing change requests on your behalf.

The operating airline bears all legal responsibility for flight performance under applicable aviation law, including but not limited to:

• Flight delays and cancellations — duty of care, compensation, and rebooking obligations.
• Baggage — loss, damage, or delay of checked baggage under the Montreal Convention 1999.
• Passenger injury — liability for personal injury or death occurring during carriage.
• Denied boarding — involuntary bumping compensation under applicable regulations.
• In-flight services — meals, entertainment, crew conduct, and on-board amenities.
• Schedule changes — timetable alterations made before or after your booking.

For any claims relating to the above, you must contact the operating airline directly. AeroJet will provide booking documentation to support your claim upon request.

AeroJet shall not be liable for:

• Flight delays, cancellations, missed connections, or schedule changes by the airline.
• Loss, damage, or delay of baggage handled by the airline or airport operators.
• Denied boarding, whether due to overbooking or failure to meet airline/government requirements.
• Visa refusals, immigration issues, or failure to hold required travel documentation.
• Indirect, consequential, or incidental losses including missed events, hotel costs, or business losses.
• Technical failures or interruptions of GDS systems or airline reservation systems outside AeroJet's control.
• Force majeure events including natural disasters, pandemics, acts of war, government travel restrictions, or strikes.

By using AeroJet, you agree to:

• Provide accurate and truthful passenger information for all bookings.
• Use the Platform only for lawful personal or business travel booking purposes.
• Not resell, scrape, or commercially exploit search results or booking data without written permission.
• Maintain the security of your account credentials and not share them with third parties.
• Promptly notify us of any unauthorised use of your account.
• Comply with all applicable airline conditions of carriage and government regulations.
• Not submit fraudulent booking requests, chargebacks, or abusive refund claims.

All content on the AeroJet Platform — including but not limited to the design, layout, logos, graphics, software, text, and data compilations — is the exclusive property of AeroJet or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial travel booking purposes. This licence does not include the right to:

• Reproduce, distribute, or publicly display any Platform content.
• Reverse-engineer, decompile, or disassemble any Platform software.
• Use automated tools (bots, scrapers, crawlers) to access or extract data from the Platform.
• Create derivative works based on Platform content without prior written consent.

You may not use the AeroJet Platform to:

Violation of these prohibitions may result in immediate account suspension, cancellation of bookings without refund, and legal action where appropriate.

11.1 Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. To the extent permitted by law, the parties agree to submit to the jurisdiction of the courts applicable to AeroJet's registered place of business for the resolution of any disputes arising under these Terms.

11.2 Dispute Resolution

In the event of a dispute, we encourage you to contact us first at legal@aerojet.com so that we may attempt to resolve the matter informally. For EU residents, you may also submit a complaint through the EU Online Dispute Resolution platform.

11.3 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

11.4 Entire Agreement

These Terms, together with our Privacy Policy and any supplemental terms applicable to specific services, constitute the entire agreement between you and AeroJet with respect to your use of the Platform.

AeroJet reserves the right to update or modify these Terms at any time. When material changes are made:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, we will provide a prominent notice on the Platform and/or notify registered users by email.
• Your continued use of the Platform after the effective date of any updated Terms constitutes your acceptance of those changes.

We encourage you to review these Terms periodically. Previous versions are available upon request.

If you have any questions about these Terms of Service or need legal assistance related to a booking, please contact our legal team:

For flight-related disputes, please contact the operating airline directly, referencing your PNR or e-ticket number provided in your booking confirmation.